Oversigt
Backup Tjenesten (herefter "Tjenesten") er en betalt online service til sikkerhedskopiering af slægtstrædata til rådighed for familieside site managers ("Site Managers) på MyHeritage og søsterdomæner (Websiden). Servicen er håndteret og ejet af MyHeritage Ltd. (herefter vi, vores, os). 'Du' eller 'din' betyder en bruger af servicen.

Servicen er en særskilt service, der ikke er inkluderet i Premium eller Premium Plus familiesideabonnementerne eller i Family Tree Builder Premium opgraderinger. Servicen kan købes af site managers, hvis side er med i et af vore abonnementer, herunder grundabonnementet.

Enhver bruger skal overholde de regler og betingelser, som er nævnt heri. Læs den venligst grundigt, for ved at bruge servicen er du bundet af disse regler og betingelser i en aftale med os. Hvis du ikke er enig i alle regler og betingelser, så brug venligst ikke servicen. Vi reserverer os den fulde ret til at ændre servicen helt eller delvist fra tid til anden efter vor bestemmelse, og sådanne ændringer skal træde i kraft straks når det lægges ud på hjemmesiden. Du erklærer dig bundet til enhver ændring af denne aftale hvis du fortsætter med at bruge servicen efter at enhver sådan ændring er trådt i kraft.

Vi tager yderligere sikkerhedskopier som en sikkerhed mod tekniske fejl på hjemmesiden og interne vedligeholdelse. Disse yderligere sikkerhedskopier lægges på vore servere og er ikke en del af servicen og er derfor ikke genstand for disse regler og betingelser.Eligibility
The Service is purchased and applied on a particular family site. It then includes and backs up all family trees in that site. Family sites having a family tree with 25 or more individuals are eligible for the Service. This includes family trees published from MyHeritage’s Family Tree Builder software ("Family Tree Builder trees"); and family trees created online at the Website or imported as GEDCOM files into the Website ("WEB trees"). Family sites with no family tree are not eligible for the Service. The service does not back up family tree data or photos not located on the Website, such as data found on your personal computer.

Unpublished family tree data, or photos entered only in MyHeritage's Family Tree Builder software and not published, are not backed up by the Service. In order to be covered by the Service, family tree data and photos must be located on a family site on the Website. It is your responsibility to publish Family Tree Builder trees regularly in order to ensure up-to-date backups.

Only site managers are eligible to purchase a Service for their family site and access the backups.Security and Redundancy
Backups created by the Service are stored on Amazon.com, which provides redundant storage. Access to backup up data is protected by your Website password, and backed up family tree files are further protected by a PIN unique to each family site, and access codes unique to each family tree backup that are changed on every access.Liability
The Service is provided to you "as is", and without any warranty of any kind, expressed or implied, including, without limitation, any warranty of merchantability, fitness for a particular purpose, title and non-infringement and satisfactory quality.

We and our third party suppliers make no representations concerning the suitability, reliability or accuracy of the Service for any purpose. In no case will we or our third party providers be liable for any direct, indirect, punitive, special or other damages including, without limitation, lost profits, loss of data or any other damage in contract, tort, equity or any other legal theory, even if advised of the possibility thereof.

We are not liable for data included in the Service. It is your sole responsibility to check the completeness of the data included in the backup. No compensation will be provided for any loss of data, loss of backup, failure to retrieve data, incomplete or missing data or any other discrepancy between the original state of the data and the current state, including but not limited to, as a result of an act by us, any third party or a result of unforeseen circumstances. Notwithstanding the above, our maximum liability for any dissatisfaction related to the service is limited to the amounts paid by you for the Service, which will be refunded in case of problem or dispute. Refunds will be provided on a case by case basis according to request.

Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, this limitation may not apply in part to you. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SERVICE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS SERVICE.

We reserve the right to discontinue the Service for any particular family site immediately and without warning if abuse or commercial use of the Service is suspected.Limitations
The Service is limited to all family trees and photos on the specific family site for which the Service has been acquired. Service purchased for a specific family site cannot be transferred to another site. The service does not include content in the family site such as comments by other users, Inbox messages, Smart Matches, Charts and Reports or any content other than family tree data, photos, videos and documents.

Service provided for Family Tree Builder trees excludes any photos not published in the family tree. Photos uploaded directly to a family site but not included in the published tree will not be covered by the backups.Cancellation
Sikkerhedskopi gemmes kun så længe der betales for denne service. Hvis denne service stoppes, vil vi gemme tidliger sikkerhedskopier i en periode på yderliger 30 dage. Efter disse 30 dage kan sikkerhedskopier ikke længer genskabes. Du kan downloade sikkerhedskopier til din computer og lagre dem der for evigt.

Hvis denne service annuleres i mere end 30 dage, forbeholder vi os retten til at slette alt indhold i seneste samt tidligere sikkerhedskopier. Dette kan påvirke din mulighed for at downloade og gendanne slægtstræer og billeder fra links til sikkerhedskopier som du har modtaget forud for annuleringen. Vi kan ikke garantere at sikkerhedskopier, som downloades efter den 30. dag for annuleringen, vil være komplette.Billing
The Service is paid monthly by credit card. Payments are subject to the conditions for payment of our third party billing service BlueSnap, inc. By purchasing the Service you agree to pay a charge monthly, deducted automatically from the supplied credit card, without notification prior to the charge. Payment will continue until a stop request is sent by you. This can be done by clicking the link "Stop the backup service" from the Backup Page on the family site, which is found on the family site in the Family Tree section. In addition, you may stop Service at any time by writing to support@myheritage.com by email or via the support contact forms available on the site.

The Service can be stopped at any time by you or by us at our discretion. If payment is not successfully completed according to the billing schedule, for any reason, the Service will be discontinued and you will be notified of this by email, and on the Backup Page.Exceptions
Slettet konto eller familieside: Hvis en familieside eller konto med en aktiv service slettes, hvilket typisk forekommer efter direkte anmodning fra en bruger, vil vi afbryde denne service og betalig med det samme af os. Der vil blive sendt en besked til dig umiddelbart efter afbrydelse af denne service.

Udløbe familieside abonnementer med en aktiv service: Hvis en familiesides Premium eller PremiumPlus abonnement udløber og adgang til familiesiden begrænses, vil denne service forsætte uafbrudt. Du vil have fuld adgang til service data uden begrænsning.


General
The Service backs up all the family trees in a particular site separately, and photos, videos and documents in the site, including personal photos.

Trees published from Family Tree Builder trees are backed up using the original project file (.ZED file). All related photos in the project are included in the backup. Photos not published with the family tree are not included in the backup even if they are located on the family site at the Website.
WEB trees created online on the Website, are backed up by exporting them into GEDCOM files every month. All related photos are included in the backup including photos located on the family site but not connected to the family tree. GEDCOM is a standard genealogy data representation format that can be used in the Website or in any other genealogy website or software to recover the family tree and photos and continue working on them.Accessing the backup
Når en sikkerhedskopiering er færdig vil en e-mail meddelelse med et link til download af sikkerhedskopien blive sendt til dig automatisk. Du er alene ansvarlig for at hente og gemme oplysningerne i linket.

Hertil kommer, at en komplet liste over sikkerhedskopier med links til hente dem, tidligere og nuværende, er placeret på din hentnings side. Listen over sikkerhedskopier giver dig mulighed for, at hente en bestemt sikkerhedskopi af et træ fra en bestemt måned og bruge det.

Sikkerhedskopieringer er kun tilgængelige for det registrerede websteds Ledere af familiens websted. Almindelige familie medlemmer af webstedet har ikke adgang til at hente sikkerhedskopier.Schedule
New backups are created once a month. Initial activation of the Service will begin as soon as the first payment is accepted. Subsequent backups will be performed on the same day of the month as the date of activation. In the case Service was activated on the 31st of the month (or the 29th of February) and the same day of the subsequent month is not a valid date, backups will occur on the first day of the next month. When new trees are added to the site, they are backed up on the day they are added even outside the regular backup schedule, providing extra safety to their owners. Subsequently, they will be backed up periodically according to the monthly schedule of the Service.Restoring a backup
Links til at hente en sikkerhedskopi af en bestemt træ i et bestemt websted er sendt til dig, og er også tilgængelige i Backup Side af dit websted. Den hentning side beskriver stamtræet bakkes op og dens størrelse, og indeholder instruktioner til at downloade backup og bruge det til at gendanne træet.Restoring a Family Tree Builder tree
The backup file will have a .ZIP extension and should be downloaded by you to your computer. Then, it should not be opened by running it. Instead, it should be loaded into Family Tree Builder using File>Manage Projects>Import package. If Family Tree Builder is no longer installed on the computer, a version can be downloaded for free from http://www.myheritage.com/ftb. If importing the tree into Family Tree Builder, which already contains another version of that tree (older, newer, or the same), the tree file will be renamed. Importing a backup into Family Tree Builder will not overwrite existing versions of the family tree.Restoring a WEB tree
The backup file will be a GEDCOM file with a .GED extension. It should be downloaded by you to your computer. Any photos in the tree are referenced in the GEDCOM file and will be retrieved from their Amazon.com backup location upon using the file. The GEDCOM can be used by importing the tree back into a family site on the Website or into MyHeritage's Family Tree Builder software. The GEDCOM file can also be opened in software or imported to sites other than ours, however due to the fact that many other sites and software do not support GEDCOM import properly, or do not support importing photos in GEDCOM files, it is not guaranteed that the import will be complete with photos.

If importing the tree into a family site on the Website, which already contains another version of that tree (older, newer, or the same), the tree will be duplicated in the family site. Importing the GEDCOM will not replace any existing tree in a family site. It is your responsibility to delete one of the versions if necessary. The process will also duplicate photos if the photos are still located on the family site.Modifications to this Agreement and the Service
We retain the right, at our sole discretion, to modify this Agreement or the Service at any time. Changes in the Service will be posted on the Website. If any portion of this Agreement or any change of this Agreement or the Service is unacceptable to you or will cause you to no longer be in compliance with the Agreement, you should discontinue use of the Service. Continued use of the Service now or following changes in this Agreement means that you have accepted and are bound by the changes.

This Agreement is governed by the law of the State of Israel. Any legal proceeding in connection with the execution, performance and/or enforcement of this Agreement shall be brought to the courts located in Tel Aviv, Israel.

Official correspondence must be sent via postal mail to:
Customer Support
MyHeritage Ltd.
PO Box 50, Terminal Park, Or Yehuda 6037606, Israel